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Privacy Policy

Last updated: July 14, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.

Interpretation and Definitions​

Interpretation​

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions​

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Cùng Chat, Viglacera Tower, 1 CT03, Mễ Trì, Nam Từ Liêm, Hà Nội.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Vietnam
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Cùng Chat, accessible from cungchat.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data​

Types of Data Collected​

Personal Data​

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • Usage Data

Usage Data​

Usage Data is collected automatically when using the Service.

Usage Data may include information such as:

  • Device’s Internet Protocol address (e.g. IP address)
  • Browser type and version
  • Pages of our Service that You visit
  • Time and date of Your visit
  • Time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to:

  • Type of mobile device You use
  • Your mobile device unique ID
  • IP address of Your mobile device
  • Your mobile operating system
  • Type of mobile Internet browser You use
  • Unique device identifiers
  • Other diagnostic data

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies​

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies may include:

  • Cookies or Browser Cookies – small files placed on Your Device.
    You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

  • Web Beacons – certain sections of our Service and our emails may contain small electronic files (also “clear gifs”, pixel tags, single-pixel gifs) that permit the Company to do things like count users who visited pages or opened an email, record popularity of certain section, verify server integrity, etc.

Cookies can be Persistent or Session:

  • Session Cookies: deleted when You close Your browser.
  • Persistent Cookies: remain on Your device even after closing browser.

We use both types for purposes such as:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: Essential to provide services, enable features like authentication, prevent fraud.

  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: Recognize if users have accepted cookies.

  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: Remember user choices (e.g. login, language preferences) to enhance user experience.

For more details, see our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data​

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor use of the Service.
  • To manage Your Account: manage registration, access to functionalities available to registered users.
  • For performance of a contract: for goods, services or other contract with Us through the Service.
  • To contact You: email, telephone, SMS, or equivalent electronic means for updates, security, features, etc.
  • To provide You with news, special offers, information about similar goods, services, events, unless You opt out.
  • To manage Your requests: respond and handle Your inquiries.
  • For business transfers: in case of mergers, asset sales, financing, etc., Your Personal Data may be transferred.
  • For other purposes: data analysis, identifying usage trends, measuring effectiveness of promotions, improving our Service, products, marketing, your experience.

Retention of Your Personal Data​

  • We will keep Your Personal Data only as long as necessary for the purposes described in this Policy.
  • We will also retain data as needed to comply with legal obligations, resolve disputes, enforce agreements and policies.
  • Usage Data may be kept for internal analysis purposes. Usually shorter period, except when needed for security, improved functionality, or required by law.

Transfer of Your Personal Data​

  • Your data may be processed in the Company’s operating offices and in other locations where involved parties are located.
  • That means data may be transferred to, and maintained on, devices / servers in other jurisdictions with possibly different data protection laws.
  • By submitting information, You consent to such transfers provided adequate security protections are in place.

Delete Your Personal Data​

  • You have the right to delete or request deletion of the Personal Data we have collected about You.
  • You may update, amend, or delete Your information at any time by signing into Your Account and in “Account Settings”.
  • You may also contact the Company to request access, correction, or deletion of personal information.
  • Note: Some data may need to be retained if required by law or for legitimate business reasons.

Disclosure of Your Personal Data​

Business Transactions​

If the Company is involved in merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice beforehand.

Law Enforcement​

Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or by a valid request from public authorities (e.g. court, government agency).

We may disclose Your Personal Data in good faith for reasons including:

  • To comply with legal obligations
  • To protect and defend Company’s rights or property
  • To prevent or investigate wrongdoings related to the Service
  • To protect the safety of Users or public
  • To avoid liability

Security of Your Personal Data​

  • Security of Your Personal Data is important to Us.
  • We use commercially acceptable means to protect data.
  • But no method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.

Children's Privacy​

  • Our Service does not address anyone under the age of 13.
  • We do not knowingly collect personally identifiable information from children under 13.
  • If a parent or guardian becomes aware that their child has provided us with personal data, they should contact Us. We will take steps to remove that data.
  • If applicable law requires parental consent, we may require it before collecting / using personal data of a child under 13.
  • Our Service may contain links to websites not operated by Us.
  • Clicking such a link will direct You to a third‐party site. We strongly advise You to review the Privacy Policy of every site You visit.
  • We have no control over – and assume no responsibility for – content, privacy policies or practices of third‑party sites or services.

Changes to this Privacy Policy​

  • We may update Our Privacy Policy from time to time.
  • We will notify You of changes by posting the new Privacy Policy on this page.
  • We may also send email and/or show prominent notice on the Service before changes take effect.
  • The “Last updated” date will be changed.

You are advised to review this Privacy Policy periodically. Changes are effective when posted on this page.

Contact Us​

If you have any questions about this Privacy Policy, You can contact us:

  • By email: [email protected]